How can I contact Razer? When will my order ship? How do I clean my Razer keyboard? The Microsoft Reclusa gaming keyboard sets a new standard in gaming innovation. Learn more about warranty.

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However, If you feel your keyboard is having issues we first suggest trying the keyboard on another computer to insure the issue is with the keyboard and not something within the computer system. If you have narrowed the issue to the keyboard itself there is not really a cost effective repair center that would be ieyboard to assist you. Razer’s website uses cookies.

Software Downloads: Reclusa

Because solvents and other harsh chemicals may affect and degenerate the plastic on the keyboards, we do not recommend using any solvents to clean the keyboard. Razer will not be able to honor a warranty on products purchased from an unauthorized dealer or that are out of the warranty period.

Why does Recclusa require a proof of purchase? With Backlighting keeps you in control in any lighting situation.

Under no circumstances should you ever submerge the keyboard in any type of liquid. Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or rcelusa market goods.

We are sorry if there are any delays in processing your order. I recently placed an order on the Razer Store and it still shows my order is “In Process”.


Contact Support Get support by phone, chat or email. I would like information on future Razer products. These units may also not be designed and packaged to work in your country and may not meet all legal and safety requirements.

Microsoft Reclusa Support

Reclusa will help set gamers apart from their competitors with advanced features and best-in-class design elements such as ambient backlighting, Hyperesponse gaming key action for maximum response with minimal latency, and two built-in gold-plated USB ports. How do I clean my Razer keyboard?

Occasional cleaning will help keep the device clean. The receipt must show the product description and price. As with any office or home computer input devices, your keyboard may collect dust or get dirty from regular use. Is there any way it can be repaired? Let the Razer Community help. Please see Razer’s Cookie Policy. It is rare, but a light shot of air microoft a can of compressed air can sometime free debris that may be causing an issue. My Razer keyboard is out of warranty.

Razer products are designed to work well beyond when the warranty has expired. Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller. Submerging the keyboard in any liquid will void the warranty on your keyboard.


You’ll also be able to improve your efficiency with 12 custom-programmable buttons that include two degree jog-dials and two bumper buttons conveniently located on each side of the keyboard for faster control and optimized gameplay. Store your macros onto five different profiles with the Recluda Reclusa Configurator to suit your gaming needs.

If you purchased product from an unauthorized reseller, all support and warranty issues should be directed to that reseller. Meanwhile, a smart cabling system allows you to stow away the USB cable when not in use or shorten it when necessary. Ask the Razer Community. Invoice slips and e-mail order confirmations can be considered on a case-by-case basis.

Lastly, two gold-plated USB connector ports maximize connectivity and maintain transmission integrity. How can I contact Razer? What’s more, you’ll never lose sight of your keys in the dark with the cool blue ambient backlighting.

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