Possible cause Recommended action No – The check was not performed correctly or there is a fault with the printer. The latest updates can be downloaded and installed through the Windows Update or Microsoft Update tool, available from Microsoft website. If Status Monitor reports a problem relating to the ink cartridges or paper feed , please follow the recommend guidance to clear the error and return the printer to a ‘Ready’ status. To check the driver in use, open Printers. Your email address or other details will never be shared with any 3rd parties and you will receive only the type of content for which you signed up. Please use the following procedure to first find the location of this file and then update the unit with this driver:.

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Epson LQ 870 Series

Example of the RX control panel: Check that the data cable Parallel or USB is firmly secured at both ends, at both the printer port and the port on the computer. Whilst the printers are almost identical but used in different regions, the driver may not work as it is named for another printer.

Tablets by David Carnoy 7 days ago. Contact Us Submit your contact details below and an Epson expert will be in touch: P r int spooled documents first.

If set correctly, move to the next step. If your product doesn’t appear when you type it in, check that you haven’t mis-typed it and try again – check the ,q-870 name on the front of your product. Are you an end user or business customer? Interface Required Connector Type. Example of a possible Status Monitor error message If the printer will print from the computer, but you are experiencing any of the following problems with Status Monitor see Status Monitor does not operate properly or reports an error for assistance; A “Communication Error” is reported.


Ls-870 one of the other mode buttons such as Copy mode or the Setup button to exit the menu and return to the normal display. If you would like to register as an Epson partner, please click here. However, please be aware that Microsoft has documented issues with installing drivers on system upgraded from Windows XP as described in article ” You receive an error message if you try to install a USB device on a Windows Vista-based computer that was upgraded from Windows XP “.

Close Device Manager then proceed to Step 17 to uninstall and reinstall the printer software.

Microsoft Update Catalog

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For example, there may be an inbox driver available for your product and a download is therefore not provided. Power Device Voltage Required Margin. Disable programs running in the background to help identify if there is a software conflict. Tablets epso David Carnoy 7 days ago.

If the product is in the Setup or Maintenance mode, this may not allow printing from a computer. How to troubleshoot USB device problems that may occur after a portable computer that is running Windows Vista resumes from sleep or from hibernation Perform the check again.


A red light indicates an issue with the printer. If printing is not possible, the problem is not related to a conflict with a Startup Item or process. Miscellaneous Rack Mounting Kit.

Check if Device Manager detects the printer and if ssc is an error with the device: Proceed to Step 7 in this section. Finally, a multifunction inkjet printer with low-cost ink refills Finally, a multifunction inkjet printer with low-cost ink refills by Justin Yu. When using an Epson products or applications, there are cases where the Firewall installed on the computer will block the application from accessing your network.

Support & Downloads – Epson LQ – Epson

For some older products the recommendation may be to use a compatible driver for a previous operating system instead e. This is important if you use the Print toolbar shortcut when eepson from an application as this does not give you a choice of printer and sends the print job to the default printer.

Stylus Photo L-q870 Looking for a tech bargain real soon? As well as setting up your product to your Windows PC or Mac If the Epson Product Setup tool is not available for your product continue to the section below.

Connect the Parallel cable from the printer to the computer.

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